Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Table of Contents
Who We Are
ReelPicks ("we," "us," or "our") operates the website reelpicks.co.uk (the "Service"). We are committed to protecting your privacy and ensuring transparency in how we handle your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and subscribe to our newsletter service.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
- Subscribe to our newsletter: We collect your name and email address
- Contact us: Any information you provide in correspondence
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and general location information
- Browser type, version, and user agent
- Device information and operating system
- Pages visited and time spent on our site
- Referring website addresses and referral URLs
- Link click tracking data (via PrettyLinks WordPress plugin)
- Website analytics data (via Google Analytics)
Newsletter Signup
Our newsletter signup is completely optional. You are not required to provide your personal information to browse our website. When you do choose to subscribe, you must actively opt-in to receive marketing emails from us.
How We Use Your Information
We use the information we collect for the following purposes:
Newsletter Communications
To send you personalized newsletters with casino offers, bonuses, and gambling-related content using your name and email through our Brevo email service.
Website Improvement
To analyze website usage patterns through Google Analytics and link tracking (PrettyLinks) to improve our content, user experience, and site functionality.
Security & Safety
To protect against fraud, unauthorized access, and ensure the security and integrity of our services.
Legal Basis for Processing
Under UK GDPR, we process your personal information based on the following legal grounds:
Consent
For newsletter subscriptions, we rely on your explicit consent, which you provide when you opt-in to receive marketing emails.
Legitimate Interests
For website analytics and improvements, we rely on our legitimate business interests to provide and enhance our services.
Legal Obligation
Where necessary to comply with legal requirements, including those related to responsible gambling and UK regulations.
Data Sharing and Disclosure
Third-Party Services
We use the following reputable third-party services: Brevo for email marketing, Google Analytics for website analytics, and PrettyLinks for link tracking. These providers are contractually obligated to keep your information secure and use it only for the purposes we specify.
Your Rights Under UK GDPR
As a UK resident, you have the following rights regarding your personal data:
📋 Right to Access
Request a copy of the personal data we hold about you
✏️ Right to Rectification
Request correction of inaccurate or incomplete data
🗑️ Right to Erasure
Request deletion of your personal data ("right to be forgotten")
⏸️ Right to Restrict Processing
Request limitation of how we process your data
📦 Right to Data Portability
Request your data in a portable format
🚫 Right to Object
Object to processing based on legitimate interests
Easy Unsubscribe
You can unsubscribe from our newsletter at any time by:
- Clicking the "Unsubscribe" link in any email we send
- Contacting us directly at hello@reelpicks.co.uk
Data Security and Retention
Encryption
All data transmission is protected using SSL/TLS encryption
Secure Storage
Personal data is stored on secure servers with appropriate access controls
Limited Access
Only authorized personnel have access to personal information
Data Retention
We retain your personal information as follows:
- Newsletter subscribers: Name and email address are retained indefinitely until you unsubscribe or request deletion
- Analytics data: Website usage data is retained according to Google Analytics settings (typically 26 months)
- Link tracking data: Click tracking data is retained to analyze link performance and user engagement
You can request deletion of your personal data at any time by contacting us.
Contact Information
ReelPicks
Data Protection & Privacy Inquiries
Response Time: We aim to respond to all privacy-related inquiries within 30 days as required by UK GDPR.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.
We encourage you to review this policy periodically to stay informed about how we protect your information.
